Summary of Services
We offer an array of professional services that develop organizational and individual self-efficacy, facilitate reflection, strengthen community bonds, and enable growth. Though each of our contracts is unique, as we actively partner with you to craft a plan of engagement that meets your needs and serves your mission, our work tends to break down into three broad categories: community research and reflection; conflict resolution; and training and professional development. Read on for more details on each.
Focus Groups, Targeted Interviews, Open Fora
We offer qualitative research in all its forms and, depending on your community, culture, and objectives, will help you determine which format is best suited to your needs. We work with all age groups and community constituents, from elementary school students to board members. Our sessions are designed with social-emotional dynamics in mind, making the process of speaking and listening an integral part of forward movement and growth. We work at high volume (up to seven sessions/day) to ensure all voices are heard. All sessions are recorded, analyzed, and synthesized for the client.
Survey Facilitation and Analysis
Depending on your goals, we offer a variety of quantitative research services, from facilitating and personalizing the process of using a widely deployed tool (such as NAIS’ AIM), connecting you with researchers crafting the next generation of school surveys, or building a bespoke instrument tailored to your organization and project. We use the results from these quantitative measures to enable us to dig even deeper in qualitative inquiry.
Mediation and Facilitation
Trained in the art of difficult conversations and SEL-informed conflict resolution, we serve as mediators and discussion facilitators for groups of any size.. These engagements can be either single sittings – for issues that may be simpler or have a cut-and-dried resolution – or a series of meetings.
We offer contract services for the role of organizational coach. In this capacity, we work closely with the organization in an on-going partnership, serving as a neutral outside party. We act as a confidential, human collection point for community concerns, collating those concerns, analyzing them for on-going trends and reporting back to key partners within the organization at regular intervals. Because we believe that culture and context are paramount to problem solving, we require an extended on-site visit (at least 5 days) in order to engage in this partnership.
We offer professional development for teachers and administrators in conflict management and resolution, personal leadership, SEL-informed pedagogy and community practices, and what we call comfort-with-discomfort – resiliency, vulnerability, and empathy training. We also offer all of these sessions, with slight modifications, as parent education courses.
Student Leadership Training
We work with groups of students, training them in the conflict resolution techniques we ourselves employ, along with social-emotional skills, affective neuroscience, and cognitive development. The goal of these sessions is to give students a robust toolbox with which to approach problem solving and to increase both self- and other-awareness, building empathy and compassion along the way.